It helps your attendee to easily recognize your messages.
To add sender details, follow the below steps:
Open dashboard > Settings > Sender Details
Here, you can add your own custom sender details:
Sender Name (Display name)
By default, the sender id would be set to Hubilo's email id - email@example.com
However, for our certain subscription plans (or as an add-on with Whitelabel solution), we do provide the option to add a custom sender email id - which can be your own email or company email id.
You can send in your request for the same, by clicking on the Send Request link > add New Email Id > add Domain Provider > Send Request
Your request will be sent to our support team & your CXM would validate the request in regard to your subscription plan.
For the next steps, your CXM would initiate the Email ID authentication process on Sendgrid and CXM will share certain information with you which you would have to configure on your DNS settings.
Once DNS configuration is done, your CXM would verify the Email ID on Sendgrid & add it to your Hubilo Event.