Hubilo is providing event organizers with a feature to Close Caption in Sessions on the event community platform.
The captions are called closed captions as they are hidden until they are 'opened' by the viewer from a menu or by selecting the relevant option.
The Closed Caption feature is available in Sessions when the Stream Source is set as Hubilo Streaming - Zoom Meeting, Hubilo Broadcast Studio, or External Encoder.
Steps to activate Closed Caption are as follows:
Step 1: Go to Sessions Tab > Select the session for which you would like to activate Closed Caption > Click on the Stream options.
Step 2: Set the Stream Source to Hubilo Streaming > Select Where Will the Speaker Join From > Toggle on Closed Captions.
Step 3: Start your session & enable the live streaming > on the event platform > users will be able to watch the live-streaming
On the video player, users will have the button to enable/disable CC for the stream.
The Closed Captioning in sessions would look as follows:
Closed Captioning in live streaming is not 100% accurate, as it depends on a number of factors - majorly audio from the live feed and accordingly our system will do the transcription.
Here are some recommended tips:
Ensure to have a good & stable internet connection for the Host & Speaker
Use headphones with a microphone to capture audio clearly
If audio and CC are out of Sync, play/pause the video or refresh the page to sync audio to CC. This is due to fluctuation in the attendee's bandwidth.
This feature needs to be enabled by the CSM & needs to be part of your subscription plan.
Closed Captioning is only available in live sessions and is not supported on
Video On Demand
CC is available to attendees viewing a live session only on the event community only. It is not available to HBS panelists who are live streaming from within HBS.
If the session is live, enabling the CC toggle from the organizer dashboard may not enable CC on the community in real-time.