To create a paid ticket for your event, connect your Stripe Account or signup for a new Stripe Merchant Account.
Step 1: Open Tickets under Registration
Step 2: Click on 'Connect' available on the ticket page
Step 3: Click on "Connect with Stripe".
This will redirect you to Stripe Merchant Account Page.
Step 4: Enter your Stripe account credentials to sign in or signup for a new account
You will then be redirected to the Payout page.
Once your Stripe account is connected successfully, it would reflect as below in your dashboard.
You can create a paid ticket on your event dashboard & ticket amount will be inclusive of Stripe Fee & this Stripe Fee will be deducted based on your Stripe account business location.
The flow of payment:
Hubilo have implemented Stripe direct charges mechanism under which 0% Hubilo commission will be charged & Stripe Fee will be deducted based on your Stripe account business location.
(Applicable to events created post 21st September 2022)
Under Stripe direct charge mechanism, once a ticket is sold the entire amount will be transferred to the connected Stripe account > Stripe Fee will be deducted > net amount will be available in the Stripe account.
Stripe charges a fee for each transaction. The fee is a combination of a percentage of the total transaction price and a fixed fee. The fee depends on the country where your Stripe account is located and the country related to the payment card.
According to Stripe's page, the fees are the following:
United States: 2.9% + 30¢
Euro:1.4% + 0.25€ for European cards. 2.9% + 0.25€ for non-European cards.
United Kingdom: 1.4% + 0.20p for European cards. 2.9% + 0.20p for non-European cards.
Denmark: 1.4% + 1.80kr for European cards. 2.9% + 1.80kr for non-European cards.
Norway: 2.4% + 2kr for Norwegian cards. 2.9% + 2kr for International cards.
Sweden: 1.4% + 1.80kr for European cards. 2.9% + 1.80kr for non-European cards.
Switzerland: 2.9% + 0.30Fr
Always refers to the Stripe pricing page for your country to get the latest prices.
If a refund is initiated from Hubilo Dashboard, then a 100% refund will be done including Stripe Fee and the organizer will bear the fee cost. Therefore always ensure to keep significant funds loaded in your Stripe Accoun