Various payment methods available for buying tickets for events

In events with ticketing, attendees will have to go ahead and purchase a ticket in order to attend an event.


Hubilo is offering payment through the below options during event ticket purchases once the buyer is redirected to the Stripe payment page:

  • Credit card

  • Debit card

  • Google Pay (supported on Chrome on both Desktop and Android mobile devices)

  • Apple Pay (supported on Safari on both Mac OS and iOS)

  • WeChat Pay

 

Steps to reach the payment section of Stripe are as follows:

  • Buyer will select the ticket and enter basic information.

  • Buyer will get redirected to the Stripe payment screen.

  • Buyer will get the digital wallet options along with card to make the payment.

 

The payment methods are shown on the Stripe checkout page based on the device that is being used.

 

Apple Pay:

The Apple Pay button is displayed in a given Checkout Session if all the following apply:

  • The attendee's device must be running macOS 10.14.1+ or iOS 12.1+.

  • The attendee must be using the Safari browser.

  • The attendee must have a valid card registered with Apple Pay.

This ensures that Checkout only displays the Apple Pay button to customers who are able to use it.

Google Pay:

The Google Pay button is displayed in a given Checkout Session if all of the following apply:

  • The attendee is using Google Chrome.

  • The attendee has a valid card registered with Google Pay.

This ensures that Checkout only displays the Google Pay button to customers who are able to use it.

Wechat Pay:

This is a QR based payment method. So no specific requirement on the device.

Wechat Pay option will only be shown when the ticket currency is USD or CNY.

 

Note:

  • Payments are via Stripe checkout page, and the payment methods which show on the checkout screen is dependent on the device being used. OS versions or the browser being used will affect the payment options that are available.

  • Browser specific settings like 3rd party cookie blocking further affect which payment options are available. Hubilo or Stripe cannot help in such cases.

  • Stripe may update the constraints based on new OS/browser releases.

  • The payment methods are available for all events across Hubilo, event level control of the payment options is not possible.