Hubilo is offering the multilingual feature in the New Community for organizers to add their content (like session title & description, booth name and description, profile field names etc). This helps the organizers feature a global attendee base who would like to read the organizers' content in the language of their choice.
The new community will provide options to the organizer to enter and save attendee-facing content in multiple languages. Attendees can pick their choice at the time of login and see both organizer-generated content and interface content in the selected language.
The languages supported are:
Catalan - Català
Chinese (Simplified) - 中文(简体)
French - Français
German - Deutsch
Hindi - हिंदी
Italian - Italiano
Japanese - 日本
Korean - 한국인
Portuguese - Português (Portugal)
Portuguese - Português (Brazilian)
Russian - Pусский
Spanish - Español
Vietnamese - Tiếng Việt
Thai - ไทย
This is included in Pro and Enterprise plan, please get in touch with your AM or CSM if not part of your plan.
The multilingual feature is currently only supported for the following event section:
Overview - event info
Below are the steps to enable the Multilingual feature:
Step 1: Login to Dashboard > In overview > Click on 'New Event' (when creating a New Event)
Step 2: Enter the details, in Language Settings select the languages that event needs to be supported.
Step 3: In the Base language, select the default language the data needs to be displayed in.
Note: The languages selected by you cannot be changed later
Once done, click on 'Finish' and your event will be created.
Once the event is created you can see the languages selected on the top right side.
On the community, during login, it would look as follows:
Step 4: Go to Edit Event, the language change supported fields are highlighted and show the content in the default language selected.
Step 5: The translated content needs to be reentered by the organizer for the other language selected. (The content will appear in default language if the translated data is not entered)
On the community end, it would look as follows:
Steps to add Sessions in Multilingual Event are as follows:
Step 1: Go to the Session tab > Click on 'Add Session'
Step 2: Enter all the details in the Base Language initially. Click 'Save'.
Step 3: Enter the details in all the languages the event would be supported in by selecting the language(s) from the top right-hand corner in the Add Session.
You can also Edit the sessions for both the Base and Support languages by selecting Session > Making the changes in Base/Support Languages respectively.
You can Add/Manage the Track in both Base Language and Supported Languages as follows:
Step 1: Click on ‘Manage Track’ in the Sessions > Click on 'Add Track' > Add the track in Base Language > Click 'Save'.
Step 2: Select the Supported Language > On the Track added, click on 'Edit' > Make the changes in the supported language > Save the changes by clicking on the 'Tick Mark' next to the Track Name > Click 'Save'
Steps to add Lounges in Multilingual Event are as follows:
Step 1: In the Lounge tab > Click on 'Add Lounge Table' > Enter the details in the Base Language > Click on 'Add'.
Step 2: Once done select the same lounge > Click on 'Edit' > Select the Support Language > Enter the details in the selected language > Click 'Save'
On the dashboard when the support language is selected, the Lounge section will look as follows:
Steps to add Booths in Multilingual Events are as follows:
Step 1: In Room Tab > Click on 'Add Booths' > Enter the details in Base Language > Click 'Add'.
Step 2: Once done select the same Room > Click on 'Edit' > Select the Support Language > Enter the details in the selected language > Click 'Save'
On the community end when the support language is selected, the Booth section will look as follows:
Steps to add Rooms in Multilingual Event are as follows:
Step 1: In Room Tab > Click on 'Add Room' > Enter the details in Base Language > Click 'Add'.
Step 2: Once done select the same Room > Click on 'Edit' > Select the Support Language > Enter the details in the selected language > Click 'Save'.
There would be certain sections or functionality limitations in the Multilingual event.
The multilingual feature is not supported in:
Engagement (Survey, Contest)
Branding section of the event.
Bulk Upload is not supported for the Rooms, Virtual booths & Sessions section on the dashboard.
Once an event is created - new language cannot be added or removed from the current event.
Hubilo System mails will be sent in the English language.
Engagement options such as Polls, Chat, QNA & Event Feed are not supported yet.